Terms & conditions

Welcome to bluebone, an AI-driven analytics and marketing technology consultancy. By accessing or using our services, you agree to the following terms and conditions.

1. Definitions

• "Company," "we," "our," or "us" refers to bluebone Group, LLC (bluebone).
• "Client," "you," or "your" refers to the business or individual engaging our services.
• "Services" means the consultancy, reports, tools, and related materials provided by bluebone.

2. Services provided

bluebone offers AI, analytics, and marketing technology consultancy services, including but not limited to data strategy, AI and machine learning implementation, marketing analytics, CRM and omnichannel orchestration, and related advisory services. All services are tailored to meet client needs and are provided based on agreed-upon scopes of work.

3. Use of services

Clients agree to provide accurate, complete information necessary for the delivery of our services. You must not misuse our services or use them for unlawful activities.

4. Fees and payment

All fees will be outlined in a formal proposal or contract. Payment terms are typically 30 days from the invoice date unless otherwise agreed. Late payments may incur interest charges.

5. Intellectual property

All content, reports, and materials created by bluebone during the engagement remain the property of bluebone unless explicitly transferred in writing. Clients receive a non-exclusive, non-transferable license to use the materials for internal business purposes.

6. Confidentiality

Both parties agree to maintain the confidentiality of all sensitive information shared during the course of the engagement. This obligation continues even after the termination of the services.

7. Liability

bluebone shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the services provided.

8. Termination

Either party may terminate the engagement with written notice. Clients are responsible for payment for services rendered up to the date of termination.

9. Changes to terms

We reserve the right to update these Terms and Conditions at any time. The latest version will always be available on our website.

10. Governing law

The laws of Delaware govern these Terms and Conditions, and any disputes will be resolved in the appropriate courts of that jurisdiction.